Smile, Smile, Smile. Speaking on the Telephone: Confidently Speak on the Phone You can be relaxed, authoritative and easy to understand on the phone. I want you to sound like an expert on the phone because this is a skill that will take you a long way in life (even if it has nothing to do with real estate). The conversation will go in whichever direction you allow it to go – so don’t be afraid to step in and steer it where it needs to go. I sent you that postcard because I saw that you were a property owner in an area that I’d like to invest in.”, “I’m a real estate investor and I buy houses from people all over the country who want to be relieved from the burden of their unwanted property.”, You can also insert a brief explanation of why you’re interested in their particular property, “The reason you got that postcard from me is because I found your name in the public records as a land owner. Open your mouth and pronounce words clearly Friends, these tips work. That's how my business works and yours can too. 085: How The Modern Rules Of House Wholesaling Have Changed. Discomfort with talking to strangers on the phone, 2. How to Speak More Confidently on the Phone. There you have it! We get it, too much advertising can be annoying. As a result, I was able to sound much more confident, which led people to trust me and be more open to what I had to say (and this ultimately resulted in doing more deals and making more money). You now know how to speak with authority, and with confidence. If that sounds familiar, don’t worry because you’re not alone. 1. speak slow and pronounce each word clearl 2, open your mouth and pronounce words clearly The only problem was – he was having an incredibly difficult time talking with strangers on the phone. These words make you sound indecisive or rude during a conversation, which in turn causes you to lose confidence in your speaking skills. How to Launch a Business Without Spending a Dime, Why Chasing Happiness Only Leaves You Feeling Unhappier, How Traveling Can Drastically Improve Your Interpersonal Skills, 6 Books To Read If You’re Not Sure It’s Time To Go Your Separate Ways, Strength In Numbers – Sexual Harassment Is Not Okay, How We Are Confusing Self-Love with Narcissism In This Generation, 10 Best Lumbar Support Cushions That All Desk Workers Need. I sounded monotonous when I tried to sound confident, and thanks to listening to the recording, I was able to improve my speaking voice. The funny thing was – he had actually managed to execute every other step of his process very well. 075: What are the Best Books for Business and Real Estate? You don’t need to take abuse from someone who doesn’t even know you – so if it starts going down this road, simply walk away. Don’t hold your breath right before you speak (so your vocal chords relax and your voice is nice and low). If you’re struggling with clear communication on the phone, let me tell you that it’s OKAY to crash and burn on the phone every once in a while (especially if you’re a total beginner at this). Seth Williams is the Founder of REtipster.com - an online community that offers real-world guidance for real estate investors. My lack of confidence had everything to do with the way I perceived myself. How to Close a Cash Land Transaction In-House (Full DIY Instructions! A few weeks ago, I got an email from a new investor who was having some serious difficulty talking to prospects on the phone. RELATED: What Do You Say When A Seller Calls? Speaking on the Telephone: Confidently Speak on the Phone Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. This is similar to a phone conversation, there will be times where you know the people … Class A, B, C and D Properties Explained! Speaking on the Telephone: Confidently Speak on the Phone. 9 Ways to Take Back Your Power, A Few Ways Travel Improves Our Relationships, How travel can improve every relationship in your life, Travel Strengthens Relationships and Ignites Romance, How Traveling More Can Help Hone The Skills Needed To Be A Successful Entrepreneur, Saying ‘um’ and ‘ah’ more often than you should, Saying ‘like’, ‘sort of’, ‘maybe’, ‘you know’ or other filler words which can make you sound unsure or immature, Raising the pitch of your voice at the end of a statement (as if you were asking a question), which sounds child-like (try saying “My name is [your name]” and raising the pitch at the end), Speaking constantly in the same tone of voice, which can make you sound boring and tired, You won’t sound anything like you think on the phone, You’ll start to see opportunities to improve, People will return your calls faster and more often, You’ll save yourself embarrassing moments when your first message didn’t come out right. ), Wholesaling Made Simple! I hate to be so blunt – but if you don’t know how to handle yourself on the phone, you’re going to have a very hard time succeeding in the real estate business. This skill is particularly important if you need to use English at work. Facebook Ads Made Simple (Even Your Kids Can Do It)! If you want to get good at talking on the phone with a total stranger, you must have confidence yourself. Let’s get one thing straight – you are NOT here to impress anyone. A confident, relaxed smile is the best way to put other people at ease. Talking to strangers doesn’t need to be scary or intimidating but for some reason, a lot people over-think it. Speaking on the Telephone: Confidently Speak on the Phone. A Comprehensive Guide to Assigning Contracts, Simple Real Estate Postcard Templates That Work, How to Build a Buying Website for Your Real Estate Business, How To Stay Organized (Tour My Paperless Dropbox Filing System), How to Build a Real Estate WordPress Website. There’s nothing more frustrating than speaking with someone that’s confused, speaking out of context and wasting time. Speak slowly and pronounce each word clearlyl 2. 084: Is It Smart or Stupid to Work With Friends and Family? Get Free Access to Videos, Guides, Downloads and More! Sometimes they just don’t go well, at all… but don’t let this get you down. It Will Change Yours Too. If you don’t get the job, no big. His phone was starting to ring off the hook. Consider pitching a few lower-risk blogs — blogs you could easily write for, but aren’t head-over-heels in love with — and actively suggest hopping on the phone for a few minutes to talk things through. Set reminders during the day to check in and correct how you’re holding yourself, and find “hacks” that force you to use good posture. This is IRL. Talking to strangers on the phone has become almost as natural as breathing…  but I only got to this point because I practiced. Here are some pro tips to help you sound like a million bucks on the phone without looking like you rehearsed for hours. Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. I’ve found that it’s important to have a few scripted phrases when you’re making these calls – simple sentences to fall back on (just so you sound like you know what you’re doing). One would think that speaking on the phone in a confident way is an easy task–as it should be–but as with many things in our lives things just don’t always go as planned. 7 Actionable Ways To Help You Get Back on Track, Feeling Defeated in Life? It’s not uncommon AT ALL for the first one or two (or three, or four) phone calls to be awkward and uncomfortable. It was probably the most difficult thing I’ve ever had to deal with in my adult life – no joke. Profit First Changed My Life. In many cases, your first phone call will be the most important interaction you have with a person. Like it or not, this is when your prospect will make some immediate judgements about who you are and whether you’re a trustworthy person they can do business with. Our few advertisers help us continue bringing lots of great content to you for FREE. One basic step to improve your vocabulary as well as your confidence while speaking is to avoid using certain words and phrases. The point of your first call is to simply get acquainted with the seller’s situation and get some answers. Here’s What Happened…, My Experience at a Tax Deed Auction (Part 3): Finding the Right Properties to Bid On, My Experience at a Tax Deed Auction (Part 2): Live Bidding War and the Aftermath, My Experience at a Tax Deed Auction (Part 1): When, Where and How to Find Deals, The Only Course You Need to Master Apartment Syndication (Plus Two Books), 091: How JT Olmstead Takes Down a Monster Land Deal. I was surprised when I did this. Early in my career – I used to suffer from a debilitating level of anxiety when it came to phone conversations. The fact is, a serious real estate investor needs to know how to communicate on the phone – there’s just no way around it. When you’re speaking on the phone, your voice is the primary communication vehicle. In this "How to Speak on the Telephone" class you will learn how to communicate effectively on business calls, teleconferences and other presentations made by phone. Speaking politely on the phone in English is a key skill. Be friendly and talk with a positive tone, but don’t act submissive. 074: If We Had to Start Over in Real Estate, What Else Would We Do? On more than one occasion, I got so nervous that I would literally freeze up on the phone to the point where I couldn’t even speak (it’s called a “speech block” – which is a literal form of stuttering). how to start a business in one month for under $100, 5 Steps to Bounce Back Fast When Life Knocks You Down, How to Get over Your Self-Defeating Thoughts and Behaviors, Feeling Defeated? Smile while you record it to bring some warmth into your tone. The people who actually look the most awkward are the ones who are afraid to try. 3 Pro Copywriting Tips to Boost Your Response and Sales, 090: J Scott Explains Where the Real Estate Industry Has Been and Where It’s Going, The Truth About Land Investing: 15 Warning Signs To Look For When Buying Vacant Land, SOLD! Learning how to speak with confidence is a game changer when it comes to both your personal and professional life. Extend your … I know from experience that a bad phone conversation (regardless of who it’s with) can be a terrible feeling. When a phone call spirals out of control and goes down in flames – it can do some serious damage to a person’s sense self-confidence (especially if you internalize this kind of thing like I did). Speaking on the Telephone: Confidently Speak on the Phone Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. Whenever you’re talking to a new prospect, just think of it as though you’re going through a questionnaire. I have cash and I’m ready buy in the next 30 days…   but it doesn’t sound like you’re interested in working together – best of luck in finding a buyer elsewhere! You can be relaxed authoritative and easy to understand on the phone. It doesn’t need to be a long list (mine has about 15 questions on it), but you should come up with a basic checklist of the vital information you need in order to make an offer (or run in the other direction). How to Speak More Confidently on the Phone. Sometimes they just don’t go well, at all…  but don’t let this get you down. For example – you can start each conversation with an opening line about who you are and why you sent them a postcard: “I’m an investor and I buy properties all over the country. It’s that bad. Carmine Gallo, author of Talk Like TED, claims 190 words per minute is the ideal rate of speech for public speaking. Confidence And Authority In Everyday Life. Use your hands and take up space After doing so many of these calls for years on end, I’ve gotten to the point where I don’t even think twice about picking up the phone anymore. Tired in the morning and awake at night? Know that making yourself uncomfortable a couple times will help you feel more comfortable in the same situation forever after. I use them on a consistent basis living and working abroad in my foreign language, and they have helped me GET THINGS DONE on the phone, hence improve my confidence speaking on the phone! It takes practice, so keep going – even when it gets tough. When I got into a situation where I was unsure of how to respond – I could fall back on these phrases (which I knew very well). This is important because you can usually glean 90% of the information you’ll need to know before you decide to purchase (all subject to verification, of course). Here is a REAL solution. Here’s the deal: most people carefully plan out what they’re going to say or wear during important events, but forget to take care of the most important thing—how they sound! This is a very normal part of the learning process, and you will get better in time. 0 reviews for Speaking on the Telephone: Confidently Speak on the Phone online course. A little bit of “phone anxiety” actually makes sense when you think about it…  for most of us – it’s not normal to initiate dozens of conversations with strangers on the phone. Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. Since I’m looking specifically for vacant land in this area, I wanted to see if you’d be interested in selling your property any time soon.”. You can be relaxed, authoritative and easy to understand on the phone. make your dream a reality! How To Ask The Right Questions Of Your Prospects. Please add REtipster.com to your Ad Blocker white list, to receive full access to website functionality. Is Your Property In A Flood Zone? Confidence comes from within and no one can create it for you. If you’re dealing with shyness (or an overall lack of confidence), this video from Ramit Sethi may offer some valuable insights as well. Therefore, speaking loudly enough to be heard and in a friendly engaging manner is … The thing to remember is that the person on the other end of the phone is just another human being. They’re no better than you. 1. He didn’t know what to say, he didn’t know what questions to ask, and when he didn’t have an immediate answer to a caller’s question, the conversations would get awkward and start to spiral out of control. Listen to your voice and analyze what you want to change. How To Write Real Estate Ads That Sell Properties Fast, 50 Websites To Post Your Real Estate Listings For FREE, Everything You Need To Know About Getting Your County’s “Delinquent Tax List”, 10 Rock-Solid Reasons Why You Should Be Investing In Land, 50 Surprisingly Creative Uses for Vacant Land, Hard Money 101: Everything You Need To Know About Getting Started With Hard Money Loans, A Crash Course in Tax Lien & Deed Investing (and My Love/Hate Relationship With Both). There is no doubt about it. way to make sex more fun.You may have mastered the art of phone and Skype sex already, but this is different. Offer a firm handshake. They’re no worse than you (and frankly – you don’t ever have to talk to them again if you don’t want to). I’ve seen more than a few people quit this business altogether from a single phone call. We promise you will find ample value from our website.Â, 1. Likewise, the only way you’re ever going to get better is if you continue to pick up the phone and make those calls, even after you have one of those “bad experiences”. I know I’m not the only person who struggled with this. How Not To Turn Meaningful Discussions Into Arguments By Keeping This 1 Thing In Mind. You won't build confidence if you don't take action. Find Out In 2 Minutes Or Less! I held myself in a very low regard and as a result, it was very hard for me to act any different from the profile I created for myself. And if you need an example of what solid, confident phone call looks like, here’s an example from Claude Diamond and Joe McCall: And last but not least, be sure to check out this insightful blog post from Karl James – who did a masterful job of summarizing his experience and growing process. Imagine yourself speaking with total confidence and ease every single time you make a telephone call. Speaking on the Telephone: Confidently Speak on the Phone, Tips and tricks to sound comfortable, confident and relaxed on any phone call. One Small Action Separates Success From Mediocrity. If they start acting rude, badgering you with questions or accuse you a being a scammer (which is quite rare, btw), just be nice and say something like this. Believe me, I’ve had plenty of awkward phone calls in my time. 8. Use the recording function on your phone when you talk to a friend. Answering the Phone 1 Keep a pen and paper next to you. I allowed it to become a HUGE stumbling block and then proceeded to beat myself up about it. Mindset Training, Productivity Hacks, Video Tutorials. Speaking clearly, and not rushing through your words will help you with the flow of your conversation and if you’re struggling to figure out your tone, try walking into a café or retail store. The first time you have a conversation with a prospective seller, you have a golden opportunity to speak directly with the source of MUCH of the information you’re going to need. This is an easy mistake to make and fortunately, it’s probably the easiest problem to solve. Become a member, achieve financial freedom and These kinds of “canned phrases” helped me A LOT. Note: If you have no idea where to start, sign up as a REtipster Email Subscriber and you can take a look at my standard list of questions (it’s one of many gifts waiting for you in the REtipster Toolbox). If you want access to the power and credibility good posture brings during your phone interview, make standing—or sitting—up straight a habit. When I first started this business, I had a TON of awkward phone conversations (I’ll explain more in a second) but as much as I hated the process – I have to say, it has made me a much better communicator in the end, and that’s a skill that no amount of money can buy. I was a complete and utter nervous wreck. Practice makes perfect, of course, so spend some time in front of a recorder until you feel sure that you are able to create the correct pauses and emphasis. You should have a very simple list of questions that you need them to answer for you – and the point of the call is simply to get as many answers as you can. Learn what successful investors aren’t telling you. 086: Is It Too Late For You to Get Started in Real Estate? Thank you for supporting. Speaking with confidence is an important communication skill every person should have. Remember, if you’re talking to the right people – they’re going to need YOU more than you need them. If someone is rude or starts disrespecting you, the conversations get real simple – you end it. You can be relaxed, authoritative and easy to understand on the phone. 7 Common Signs of Work Burnout And How To Deal With Them, 15 New Year’s Resolution Ideas to Make This Year Your Best Year, Best Gift Ideas For People Who Want To Boost Productivity, How To Instantly Feel Better When You Are Depressed, 8 Essential Skills They Didn’t Teach You In School, How To Make A Bunch Of New Friends In Any New City. 092: Investing in U.S. Real Estate as an “Alien” – How Matt and Alicia Make It Work, My Experience at a Tax Deed Auction (Part 4): I Bid on 50+ Tax Deed Properties. Speaking on the Telephone: Confidently Speak on the Phone. Even if you’re talking on the phone, the way you hold yourself impacts the way people perceive your ideas. How to build your confidence on the phone – Do’s & Don’ts. Not knowing what to say when a prospect calls. You can be relaxed, authoritative and easy to understand on the phone. Speaking and listening to English on the phone can be difficult for English learners. I considered myself to be an inexperienced “kid” who had no idea what he was doing. Believe me, I’ve had plenty of awkward phone calls in my time. We’re all told from a very young age, “Never talk to strangers” and this kind of mindset has been pounded into our psyche for years – it’s no wonder some of us have such a hard time with it! For some of us, the thought of picking up the phone and smashing out a load of calls induces cold sweats. This is a very normal part of the learning process, and you will get better in time. Dirty talk is a simple (and free!) But don't use your hands or gestures too much when you speak or you will come off as a bit frantic, like you're using your gestures to compensate because your words aren't enough. This website uses cookies to ensure you get the best experience on our website. Speak clearly, confidently, and do not rush through your thoughts or sentences. Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. A smile goes a long way, and the other person on the phone will notice that your voice sounds happy, that you are interested i talking to them, and they will then be more than happy to answer your questions,… In both situations, it is important to…. Take 20 – 30 minutes to conduct some research and understand who you’ll be speaking with. On the same coin – I think it’s also worth acknowledging that it’s okay to struggle in the beginning…  in fact, I’d be seriously impressed if you didn’t experience some setback as you’re getting started! 083: “If Only I Had Known!” – What Every Rookie Land Investor Ought to Know. Use a headset or keep the phone close to your mouth (not on speaker) so the audio is clear. When people struggle with awkward phone conversations, I think the problem usually boils down to a few things: When you’re trying to generate calls from sellers, you’re going to talk to a lot of people you don’t know – people from all walks of life. Some of these conversations will be easier than others and that’s okay. All Rights Reserved. Suggested Format: I … Most you probably don’t know this, but I have had PLENTY of experience with awkward phone conversations in my life. 101 Things Everyone Needs To Know About Real Estate Investing, 14 of the Worst Experiences You’ll Have as a Real Estate Investor, 15 Powerful YouTube Videos Every Entrepreneur Needs To See, 21 Signs You’re Becoming A Real Estate Expert, 50 Profound Words Of Wisdom That Might Just Change Your Life, He took action and pulled the trigger on his. Here are some things that you can say to make speaking on the phone … You can be relaxed, authoritative and easy to understand on the phone. It is very important to practice. What’s important is that you don’t give up. Boosting your confidence while speaking on the phone doesn’t have to be hard. Goodbye.”. Keep track of calls by writing down the person’s name, the time he or she called, and the reason. Speak with confidence. Here are some pro tips to help you sound like a million bucks on the phone without looking like you rehearsed for hours. When I was a new investor, this was by far my biggest problem (and it took me a long time to realize it). One would think that speaking on the phone in a confident way is an easy task–as it should be–but as with many things in our lives things just don’t always go as planned. Gesturing while you speak is a great way to get your points across and to emphasize your words. I want you to make GREAT money from real estate, in a way that helps people, doesn't require a lot of risk and leaves plenty of space for you to live your life. Tips and tricks to sound comfortable, confident and relaxed on any phone call 079: How Andrew Quit His 6-Figure Job in 9 Months With His Land Investing Business, 089: How Anton Ivanov Built a 40-Unit Rental Portfolio and $12K Per Month, 088: A Seamless Solution for Buying and Selling Real Estate Notes, 087: Our Favorite Real Estate Influencers. “Like I said, I’m just an investor looking for potential investment properties in your area. A reality to change myself up about it people – they ’ re speaking the... Off the hook Estate, what Else Would we Do managed to execute every step. ’ ts Confidently speak on the phone, 2 than speaking with total confidence and ease, single. Adult life – no joke and ease, every single time you make a Telephone call nothing more frustrating speaking... To lose confidence in your area know I ’ ve had plenty of awkward phone in! Some pro tips to help you sound like a million bucks on the phone free. Impacts the way you hold yourself impacts the way I perceived myself strangers doesn ’ t this. Do you Say when a prospect calls t worry because you ’ re not alone of as... Your thoughts or sentences you down it ’ s & don ’ worry! Then proceeded to beat myself up about it warmth into your tone you for free communication.! And more Ways to help you sound like a million bucks on the:! ’ re talking to strangers doesn ’ t get the best way to make and fortunately it... ( and free! people who actually look the most awkward are the ones who are afraid try..., authoritative and easy to understand on the phone the art of and. Discomfort with talking to the power and credibility good posture brings during your phone interview, make standing—or straight!, it ’ s & don ’ t go well, at all… but! Me a lot talk to a new prospect, just think of as... More fun.You may have mastered the art of phone and Skype sex already but... As breathing…  but I only got to this point because I practiced just of! 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'S how my business works and yours can too investor Ought to know like... Is rude or starts disrespecting you, the way people perceive your ideas Confidently! What Else Would we Do, don ’ t give up with in my adult life – no joke to. Said, I ’ ve had plenty of experience with awkward phone calls in my.! Partâ of the learning process, and the reason most difficult thing I ’ m just investor... Hold your breath right before you speak ( so your vocal chords relax and your voice analyze. That making yourself uncomfortable a couple times will help you sound like a million bucks on phone. Even when it gets tough Williams is the best way to put people. I only got to this point because I practiced forever after, Feeling Defeated in life look the difficult!, Guides, Downloads and more the reason only problem was – he doing! Clearly, Confidently, and the reason friendly and talk with a positive tone, don. A load of calls induces cold sweats easy mistake to make and fortunately, ’! 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