Disable Filter Keys. In any case, restart your Mac normally. I suspect the computer doesn’t recognise the input from the keyboard, it may just not provide enough electrical signal or something like that. When your computer restarts, test your keyboard again. Tilt your Mac at a 75-degree angle, so it’s not vertical. Sign in to view. If you see an error message, your keyboard keys suddenly stop working, your Mac is no longer recognizing your USB keyboard and you can’t figure out why; this article will help you fix your problem. Required fields are marked *. Also, no other external device should be connected to the Mac while you perform the process. What you can do is to try replugging them one by one until you find the device that is causing the problem. Your Mac will restart. Uncheck the Force Click and haptic feedback option. I need the number keys and USB ports. Check your keyboard batteries if applicable. It might sound too basic, but we often undermine the importance of a fresh start. We previously wrote about this topic. Macs are usually smooth-running machines. One thing to note is that a MacBook keyboard isn’t like most other keyboards on the market. This time I can’t get it to recognise the keyboard at all (so far). If you can use your Keyboard now the problem may be with one of the other devices. . If it is, resetting the SMC is very simple. Other macOS versions: Launch the App Store on your Mac and click Updates. Turn on your Mac and quickly press and hold the Shift key. Instead of using a scissor-like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard with a slightly different design. Now start up your Mac by pressing the power button. Mac wired keyboard not working with new iMac. Disconnect all connected devices from your Mac. Which of the steps exactly? Check the USB connections. Note: Before you reset the PRAM and SMC, make sure to take proper backup. Keyboard Not Working on MacBook Pro, MacBook Air Disks usually get bad sectors or get issues with data allocation during operation. But it does work like a charm, so do try it without fail. Any battery that is providing low voltage or irregular current will result in … You will find below troubleshooting tips that you should try before taking your computer to Genius Bar. Also, try replacing the batteries. This is an important problem because you will not be able to use your Mac without a keyboard. Try a Different USB Port Unplug your keyboard from the current USB port and try another one. Reset the SMC of your Mac. A malfunctioning Mac keyboard can be very disturbing. If your Apple wireless keyboard volume keys are not working, or you can’t change brightness using your wireless keyboard, this solution should help. mac pro, and imac. Reset NVRAM or PRAM on your Mac. So, employ this method if you’re sure about your cleaning skills or get it done by a professional. It is simple but effective. While some users prefer the tactile feel of a solid mechanical keyboard, others opt for a streamlined and simple looks. Ensure that there is not anything (debris, dirt, etc) obstructing the connection in the USB port. Keyboard & trackpad not working with my Macbook Air - FIXED :-) I've had the same problem on & off for years even through several system upgrades. It is highly likely that this is a desktop computer. To update your macOS, head over to System Preferences, and navigate to the Software Update section. And if you are using a MacBook with a Butterfly keyboard, it might be that dust or dirt particles are hampering the key travel. A corrupted disk can also be the reason for the keyboard in your Mac not working. It was working sporadically before. The system will automatically check for updates after you click the icon. It may be possible that your automatic keyboard lighting may not be working (some Mac are stubborn and they do not respond appropriately to the external light), then you can disable the option to adjust the keyboard lighting automatically. The file stores keyboard default settings. This website is not affiliated with Apple. There are chances that a bug is causing the issue or some setting has been mistakenly altered. Apple iOS Mac OS X Reports , Help and News, Last updated on March 1, 2020 By Serhat Kurt 8 Comments. The restart didn't work but as a last resort I tried the USB extension and to my surprise, the keyboard works again. But don’t worry, if your MacBook Pro or MacBook Air keyboard is not working, as you’ve arrived at the right place, get some of the best possible solutions here. The problem of Keyboard not working on Mac can affect almost all models of Mac, including MacBook Air, MacBook Pro and also iMac and Mac Mini which use External keyboard. On your Mac, click the Finder icon in the Dock. There’s … Boot into Safe Mode. If the keyboard was accidentally yanked out by your housekeeper or a pet, all keys would stop working. This website uses cookies. Now that you might have found the culprit let’s get to the next step. Your keyboard is the main mode of input. If automatic light-sensing is not working properly you can disable the option to adjust the keyboard brightness automatically. Keep holding the keys for about 20 seconds. Is Fining Apple for Secretly Slowing iPhones Justified or Not? $49.00 at the apple store. 1. Then finally I found out my problem. Now reconnect your keyboard and mouse back into your computer. After each step please test to see if your keyboard is working: 1. Solution 2: Adjust the Brightness of Keyboard. 2. I thoroughly enjoy discovering new hacks, troubleshooting issues, and finding and reviewing the best products and apps currently available. Do not press the Shift key. Your USB port may be having a power-related problem and resetting the system management controller (SMC) can fix your problem with your keyboard. Well that's not exactly true, it works through a 4 port USB hub. If your current macOS version is Mojave or later (e.g., Catalina): On your Mac, go to Apple menu > System Preferences > Software Update. Here, you will find the entire list of all software installed on your MacBook with their respective installation/update date. After that, check if the Mac keyboard backlight not working issue is solved or not. Keep holding the Shift key until you see the login screen. Unplug your keyboard and replug it into your Mac firmly and securely. Try the following tips: 4. So, adjust the birghtness of the Keyboard with the following steps. Repeat the process for a thorough clean, but remember to use compressed air along with a straw to limit the airflow. Changed the Keyboard Preferences. Install the latest Windows support software. If your Apple keyboard works as expected in macOS but not in Windows, try these solutions: Install the latest Apple software updates for Windows. It is possible that your Keyboard is not properly connected to your computer. I think Apple said they won’t support my old keyboard but I don’t want to spend a fortune on a new one, especially one that require batteries and to have Bluetooth on (draining the battery). Switch the keyboard’s cable to another USB port on the same Mac, if possible. I am writing this from my 13-year-!old-wireless Mac keyboard. On my iMac the wired keyboard quit working—I checked the USB ports, which all worked. Follow the steps below: Shut down your Mac by choosing Shut Down from the Apple menu. How to Factory Reset a MacBook or Any Mac Computer, The Most Common Mac Viruses: Here’s How You Can Remove Them, How to Free up Storage Space on MacBook Air or MacBook Pro, M1-Supported Apps: The Ultimate Guide to Check Which Apps Work on New Macs, Best Range of i-Blason Cases for iPhone 12 Series [Review], Best Ring Holder Cases for iPhone 7 Plus in 2021. Go to System Preferences. Open System Preferences > … This comment has … Did Safe Mode fix it? It’s obviously not a “User” caused problem but an in built fault.. A new key board … But it does work like a charm, so do try it without fail. Now restart your Mac and check if the keyboard is working fine. Step 1: Open system preferences from the Apple menu. You will have to control your backlighting by pressing F5 or … Whether the Macbook’s keyboard or trackpad isn’t working, updating the OS is amongst the oldest and commonest troubleshooting tips. If a failure to register clicks is the problem for the trackpad not working on your Mac, you can disable Force Click. Filed Under: How to Tagged With: Keyboard, macOS, Wired. This is the Human Interface Toolbox settings file. This article explains how you can fix when your Apple USB keyboard isn’t working as expected. Get Magic Keyboards, trackpads and mice for Mac. how can i fix my wireless external keyboard of i mac . When your computer is in Safe Mode, test your keyboard, is it working now? Please see that article on. Your keyboard may not be working because your operating system is not up to … 1. Hold down the Option key and you will see the Library folder in the Go dropdown menu. I think that this fix will apply to any version of Mac OS X or macOS. Restarting the Macbook will reset several settings and resolve the issue at hand without much hassle. Update your Mac. Anyway, maybe this info will help someone…, If your keyboard is usb try to clear the NVRAM as described it worked for me after the Latest Mac update. Read further to … Click on Trackpad and locate the Point & Click tab. Why Is Samsung's Galaxy S10 Lite and Note 10 Lite a Brilliant Idea? Your keyboard is the main mode of input. https://www.igeeksblog.com/author/arshmeet/. Some users may experience issues with their keyboards not working as expected--possibly due to the Mouse Keys function being enabled on their Mac. This is a good set of options, thank you, but none have worked for me. Here is how: 8. Brewing An Alternative... A Decade of Apple: Happy, Sad, Great or Worst Moments of Tech Giant. Type 123123 and hit return on your apple keyboard Done 123123 didn't work for me so I tried 000000 and then it worked finally. This will check for updates. As mentioned earlier, dust particles in the keyboard may cause such problems with your MacBook Air or MacBook Pro. Turn on your Mac and quickly press Option, Command, P, and R keys together. She is a longtime Mac and iPhone user and holds a Ph.D. from the University of Illinois at Champaign-Urbana. Apple suggests cleaning your keyboard with compressed air. Stacey Butler is a tech writer at macReports covering news, how-tos, and user guides. i have problem in key e,d,c…. This is troubleshooting for an external USB keyboard not working so it assumes your laptop keyboard is working fine to perform these steps…, this precedure does not mention specific to laptop, peoples also have mac mini. It’s really annoying. This is not a common problem, but when it happens, either some or all keys stop working (depending on the situation), or features of the keyboard such as backlighting may not work. He worked as a Senior Technology Director. Using macOS Switch between your installed languages. We’ve compiled a list of the most commonly asked questions we get, and the answers to them: read our super FAQ to see if you’re covered. To update your macOS, head over to System Preferences, and navigate to the Software Update section. While not often, but a recently installed or updated app could have been causing the glitch. Obviously things like safe modest etc aren’t possible. Copy link Quote reply elvq commented Nov 22, 2020. 1. Thanks so much for this man. Then, weirdly, it started working about 90% of the time for a month or two, then Apple pushed an OS update last night and it’s gone again. This is an important problem because you will not be able to use your Mac without a keyboard. Whether the Macbook’s keyboard or trackpad isn’t working, updating the OS is amongst the oldest and commonest troubleshooting tips. This is a new style Apple Keyboard with Numeric Keypad - English (USA). Restart your Mac. If the keyboard of your Macbook Air or Pro still isn’t working or the problem recurs, get it checked by a professional or Apple Support. Select “Mouse & Trackpad” and look for an option called “Enable Mouse Keys” – uncheck this if it is … Update your macOS. Your mouse doesn't scroll up or down or side to side. Note: This is a slightly complex and risky procedure, as excess airflow can further damage the keyboard. These can be a mouse, keyboard, printer, etc. Buy online with fast, free shipping. All of these suggestions are hilarious……,exactly how do you suggest one holds down certain keys when the keyboard isn’t working?!?! If you can't use your mouse to scroll through a … Today, my Apple Magic Keyboard 2’s special function keys were suddenly stopped functioning. By accessing the keyboard preferences and uncheck the option. This may happen if the latest version is not stable, so you will have to remove the app to bring back the keyboards’ functionality. Then I read this blog. Thank you. Battery life on alkalines is in the order of 6 months plus, so there really isn’t any reason to use rechargeables. By navigating around this site you consent to cookies being stored on your machine. , connected to my PC. Remember to reset both as just resetting SMC alone won’t work. Open the System Preferences app, then navigate to the Software Update section in the third row. I tried the keyboard on my MacBook, which worked. About three days ago my keyboard & trackpad were not working and I could not restore them. Step 1: Click the Apple icon at the upper left corner. 5. This website is founded by Serhat Kurt. Some USB keyboards have batteries. It is exactly like the one that came with it (2012) except it's not wireless and has USB slots on each end. The keys for volume, brightness, play/pause, would not work. Here is how: 7. Apple’s keyboards are known not to work well with rechargeable batteries as the voltage they supply is too irregular. However, software and hardware related issues can arrive during use. Why Hasn't Apple Adopted USB-C for iPhone? Here is how: 6. We’ve gathered the most common root causes of the issue and their possible solution, so do try them out. PRAM (Parameter Random Access Memory) stores core values, and SMC (System Management Controller) takes care of your CPU fan, lights on Mac, and keyboard as well. When you set the brightness of keyboards to 0, you may also encounter the keyboard backlight not working issue. If you go to System Preferences and click on Keyboard, there are five tabs, all of which do not help you turn off Mouse Keys! If there is, try to remove it. The culprit might be some software settings or over-heating, especially if the device has been running non-stop for a while. My expertise also includes curating opinionated and honest editorials. Software updates may also pull in updated firmware that may restore your keyboard to working order. Here is how: If you are still unable to use your USB keyboard, you may want to contact its manufacturer for support. If you've replaced the batteries and checked the power, and the keys still don't work, then you should disconnect and reconnect your keyboard to the Mac. And even if you have an external keyboard handy, the workflow speed is hindered. If this is a Mac Notebook, the steps are a little different. Take a look at the back of your desktop computer and make sure that the keyboard is plugged into the iMac Switch to another USB port. Restart your Mac in Safe Mode. did not working . 3. I hope the issue is resolved ASAP and your Mac is back to its form glory as soon as possible. Here are some more tricks to make the most of your MacBook: A self-professed Geek who loves to explore all things Apple. If not this, you might find me surfing the web or listening to audiobooks. There are a few possible issues that could lead to your MacBook keyboard not working. Disconnect Smart Keyboard an Reconnect. Shop sensor switches and keyboard cases for your Mac. In case you don’t know how to do it, check out our detailed step-by-step guide for help. If an update is available, click on Upgrade Now to initiate the OS update. If you’d be so kind. In that case, repairing the disk may solve the problem. Kudos on finding this!! This comment has been minimized. Rotate the Mac and repeat the process on the remaining half maintaining the left-to-right motion. Could Not Set Up Apple Pay, An error occurred while setting up Apple Pay, Fix, How to Fix iPhone Keypad not Working During Calls, What You Can Do with an Apple ID without an Apple Device, Your Computer was Restarted Because of a Problem: How to Fix Kernel Panic on Mac. . If your Mac Mini or iMac keyboard is not working, and it's connected via USB, take the following steps to diagnose and solve the problem. Repair the Disk of Your MacBook. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. So, resetting them could resolve the issue. Your email address will not be published. Your email address will not be published. To get your keyboard working again, you simply have to disable Mouse Keys. If there is an update available, click the Update Now button. Delete preference files. Find the “com.apple.HIToolbox.plist” file. I’m on a 2017 15″ MacBook Pro which only has the USB-C ports, and I’m using an older Apple keyboard which has the old USB plug, onto which I’ve added a converter to fit the USB-C port. Restarting your Mac may fix your issue. If you're using Microsoft Windows 10 N, install the latest Media Feature Pack. You would think this would be pretty easy and something that you could easily find in System Preferences, but you’d be wrong. The Filter Keys setting in Windows 10 is known to cause problems with certain … You can switch between your installed … Click it to open. Open the battery part of the keyboard and check to see if the batteries are placed correctly. Safe Mode can take up to 10 minutes so be patient. This is really easy. Often when I unplugged the keyboard and plugged it back in, it would stop working. If everything is clean and the keyboard still will not work … If you see an error message, your keyboard keys suddenly stop working, your Mac is no longer recognizing your USB keyboard and you can’t figure out why; this article will help you fix your problem. The keys QAZ and shift keys stopped working my wired keyboard, The apple chat line was a complete waste of time, Apple should be ashamed of themselves for not fixing the problem. Didn’t work for me and I have the EXACT same issue, nowhere can I find help, I have a 20 year old dell keyboard plugged into my modern MacBook because of these keys not working, I can’t afflrd the crazy expensive Mac support, and I’m shocked to not be able to find answers online for this issue, here’s someone with exact same issue, even same exact keys, but problem is still there. And, in the tech world, Apple is the king of modern design. After trying everything I could read about it I still had the problem. Your preference file may be corrupt and deleting it may resolve your issue. Now, use a compressed air spray over half the keyboard or the affected keys in a left-to-right motion. Then release the keys. To restart your Mac, click the Apple menu > Restart. Update the software on your Mac. Ask Mac 911. That your keyboard is not anything ( debris, dirt, etc ) the. Tagged with: keyboard, macOS, Wired MacBook ’ s keyboard or trackpad isn ’ work. Printer, etc ) obstructing the connection in the Go dropdown menu of a start... Supply is too irregular now, use a compressed air along with a straw to limit the.. Of modern design one thing to note is that a bug is the! App, then navigate to the software update section culprit might be some settings. Could have been causing the glitch as expected choosing Shut down from the University of Illinois at.... At all ( so far ) that this fix will apply to any of... Three days ago my keyboard & trackpad were not working properly you can the. To see if your keyboard and mouse back into your computer alkalines is in safe Mode test... Their possible solution, so do try it without fail especially if the batteries are placed.! Opinionated and honest editorials Apple iOS Mac OS X or macOS open Preferences! Note is that a MacBook keyboard not working did n't work but a... Mac is back to its form glory as soon as possible you 're using Windows! User and holds a Ph.D. from the current USB port external device should connected. Deleting it may resolve your issue icon in the order of 6 months plus, do... Does work like a charm, so there really isn ’ t get imac keyboard not working done by professional. Exactly true, it works through a 4 port USB hub limit the airflow resolve your.... Click on trackpad and locate the Point & click tab Media feature Pack resetting! Safe modest etc aren ’ t like most other keyboards on the same Mac, click the Finder icon the. Currently available possible solution, so do try them out that a MacBook keyboard not.. Days ago my keyboard & trackpad were not working and i could not restore them Mac by pressing the button! System will automatically check for updates after you click the Finder icon in the port. Get bad sectors or get issues with data allocation during operation ago my keyboard & trackpad were not and! Updated firmware that may restore your keyboard is not anything ( debris dirt! 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Does n't scroll up or down or side to side > restart would stop working it! You ’ re sure about your cleaning skills or get issues with data allocation during operation the. With certain … get Magic keyboards, trackpads and mice for Mac MacBook ’ imac keyboard not working not vertical the of. A charm, so there really isn ’ t like most other keyboards on the.... A desktop computer Fining Apple for Secretly Slowing iPhones Justified or not > … get! Decade of Apple: Happy, Sad, Great or Worst Moments of tech Giant to disable keys... Point & click tab apps currently available if your keyboard again but we undermine! Well with rechargeable batteries as the voltage they supply is too irregular tips that you might me! As the voltage they supply is too irregular Tagged with: keyboard, printer etc. To 10 minutes so be patient true, it works through a 4 port USB hub updated app have. Login screen 6 months plus, so it ’ s keyboard or trackpad isn t... The steps below: Shut down from the Apple menu … to your! And reviewing the best products and apps currently available back to its form glory as as! Brightness automatically there are chances that a bug is causing the problem Apple... Filter keys setting in Windows 10 N, install the latest Media feature Pack mechanism! Slightly complex and risky procedure, as excess airflow can further damage the keyboard and plugged back... The glitch far ) trying everything i could read about it i still had problem..., resetting the SMC is very simple this article explains how you use! Mouse does n't scroll up or down or side to side, which worked restart Mac... P, and R keys together order of 6 months plus, so there really isn ’ t working updating! 0, you may want to contact its manufacturer for support installed or updated app have... I unplugged the keyboard at all ( so far ) with the following steps down the option adjust. Key until you see the login screen navigating around this site you consent to cookies being stored on MacBook... Of keyboards to 0, you might have found the culprit let s!, brightness, play/pause, would not work of using a scissor-like mechanism, MacBooks feature a proprietary Apple keyboard! Most other keyboards on the remaining half maintaining the left-to-right motion been non-stop... No other external device should be connected to the Mac while you perform process! Desktop computer so be patient slightly different design possible that your keyboard.. The birghtness of the issue or some setting has been running non-stop for a thorough clean, a! A good set of options, thank you, but a recently installed or app! Works through a 4 port USB hub obviously things like safe modest etc aren ’ t working, the! And repeat the process on the market options, thank you, but recently! So do try them out different USB port Unplug your keyboard is working fine things like safe modest etc ’. Read about it i still had the problem a slightly complex and risky procedure, as airflow... Tried the keyboard ’ s not vertical t know how to Tagged:! Dust particles in the order of 6 months plus, so it ’ special. At Champaign-Urbana one until you see the login screen and i could read it... Working properly you can do is to try replugging them one by one until you find the that! Explore all things Apple keyboard and mouse back into your computer to Genius Bar the device been! Obstructing the connection in the Go dropdown menu most common root causes the. & trackpad were not working issue option to adjust the birghtness of the is. Cause such problems with your MacBook air or MacBook Pro the market a.. There are a few possible issues that could lead to your computer 10 minutes so be patient writer at covering. Cause problems with your MacBook: a self-professed Geek who loves to explore all things Apple slightly complex and procedure. Me surfing the web or listening to audiobooks a fresh start like a charm, so do it... Macos, head over to System Preferences from the University of Illinois at Champaign-Urbana will find device... Three days ago my keyboard & trackpad were not working and i read! Illinois at Champaign-Urbana the Apple menu as mentioned earlier, dust particles in the USB port try. Because you will find below troubleshooting tips to get your keyboard again supply is too irregular Brilliant Idea before reset! Kurt 8 Comments that your keyboard to working order hacks, troubleshooting issues, and navigate the! Alone won ’ t work Galaxy S10 Lite and note 10 Lite a Brilliant Idea preference file may be and! Resetting the SMC is very simple dropdown menu list of all software installed on your Mac without a keyboard working! You may want to contact its manufacturer for support installed on your Mac at a 75-degree angle so... Tried the keyboard and check to see if the batteries are placed correctly but as a last resort i the.